Free Shipping On Orders Over $50!

FAQ

WHERE ARE YOU BASED?

We are based in Deerfield Beach, FL, USA but to speed up delivery times our products are stored in multiple fulfillment centers around the world.

I JUST PLACED AN ORDER. WHEN WILL MY ITEMS ARRIVE?

  • Most of our products are typically shipped from one of our overseas facilities, so please allow up to 4-5 weeks to receive your purchase(s), though we've been seeing much quicker shipping times recently. Shipping time is typically dependent on how long customs takes, which can vary from country to country.

  • Here are the average delivery time for different countries:
    USA: 10-23 days
    New Zealand & UK: 14-25 days
    Rest of the world: 14-45 days.

  • For some of our popular products under heavy demand this may take slightly longer so we ask all customers to please allow 45 days before contacting us regarding shipping, thanks! 

I ORDERED 2 ITEMS, WHY DID I ONLY RECEIVE ONE? 

When you order multiple items they may be shipped separately due to logistically reasons. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they will get to you.

I PLACED AN ORDER BUT I DIDN'T RECEIVE A CONFIRMATION EMAIL...WHAT'S GOING ON?

Kindly check your SPAM folder to see if your confirmation email was sent there. 

I MESSED UP MY SHIPPING ADDRESS AND/OR SHIRT SIZE! CAN I CHANGE IT? 

If this happens to you, just email us as soon as you can and we MIGHT be able to take care of it. However, we can't make any promises. All of our orders are processed daily, and most orders are shipped within 24 hours of order placement. If your order has already been shipped, take heart. We'll still try to make it right. We know how frustrating it can be to pay for something you can't use.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards through the Stripe payment system. We also accept PayPal Checkout payments as well.

I DON'T HAVE A TRACKING NUMBER, WHEN WILL I GET IT?

We will send out a tracking number to you via email as soon as your order has been shipped, the tracking information will be available 3-5 days later.

You can track your order on the following sites:

WHAT’S YOUR REFUND/EXCHANGE POLICY? 

Customer is eligible for exchanges within 10 days upon receipt of the package shown on the tracking number that we provide. Item/s must be unworn, unwashed, and must be in the original packaging. You may reach our email support how we can better assist you.

Please be advised that you need to provide a tracking number for us to be able to process exchange and replacement. 

Returns will not be accepted if you do not first obtain a Return Merchandise Authorization (RMA) from support@shoppingtemptations.com

Refund – Customer is always eligible for refund for certain time frame. Please check the table below:

  •  11 days onwards no refund will be granted. 
  • We do charge according to the date that the shipper sent it back via tracking number that was provided. 
  • All items should be returned and tracking number should be provided in order to process your refund.
  • Item/s must be unworn, unwashed, and must be in the original packaging.
  • Returns will not be accepted if you do not first obtain a Return Merchandise Authorization (RMA) from support@shoppingtemptations.com

Order cancellation – We can cancel order as long as the item has not been shipped, typically within 6-12 hours. However, we want to let you know that if we cancel an order we will deduct a 15% fee to cover up the processing fee from our merchant.

Please be advised to return back the item within time frame, we base dates on the tracking number that you provide.

Be reminded that if you want an item exchange and/or refund please return back the item at our Return Mailing Address. Please email our support for further details.
support@shoppingtemptations.com

How do I return an item?

  • Please email our support at support@shoppingtemptations.com with an email Subject.

ATTENTION: ITEM RETURN

  • Provide a tracking number so we could process the refund.

We are human and do make mistake but rest assured that we will always take care of you the best that we can.

I WANT, BUT I'M TOO CHEAP TO BUY ONE, OR I CAN'T AFFORD IT RIGHT NOW. ANY CHANCE I COULD SNAG A FREE ONE?

Like Us On Facebook. We’ve been known to give out free products from time to time.

WHAT IF I DON'T RECEIVE MY ITEM? DO YOU GUARANTEE DELIVERY?

We 100% guarantee delivery of every item! If you do not receive your order within the delivery window, simply contact us at support@shoppingtemptations.com and we will get you taken care of!

 

If you placed an order to our store Shopping Temptations, we assume that the orders are all final and you will comply with SHOPPING TEMPTATIONS STORE POLICY.